Zenetrix (“we”, “our”, “us”) is committed to protecting the privacy of our users, clients, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Full name
Email address
Company name
Phone number
IP address
Any other information submitted via our contact forms, support channels, or service inquiries
Technical Information
Browser type and version
Device type and operating system
Referring URLs
Pages visited and time spent on our site
Cookies and Tracking Technologies
We use cookies and similar tracking tools to enhance your experience, analyze website traffic, and improve our services.
2. How We Use Your Information
We use the collected information to:
Respond to inquiries and service requests
Provide managed IT services and technical support
Improve our website and services
Send updates, newsletters, or marketing materials (with consent)
Ensure security and detect/prevent fraud
3. Sharing Your Information
We do not sell your personal data. We may share information with:
Trusted service providers (e.g., CRM, email, and hosting providers)
Legal or regulatory authorities when required by law
Partners only as necessary to deliver specific services to you
4. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.
5. Your Rights
Depending on your location, you may have the right to:
Access, update, or delete your personal data
Opt out of marketing communications
Withdraw consent at any time
Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at: info@zenetrix.com
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
7. Security
We implement reasonable technical and organizational measures to protect your data. However, no system can guarantee absolute security.
8. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date.
